TERMS & CONDITIONS

Buenos Aires Nights is a trading name of Bs As Maidstone Limited (company number 06757654, VAT number GB 973670486), which operates our Maidstone and Canterbury restaurants, and Bs As Ashford Limited (company number 12264405), which operates our Ashford restaurant. Both companies are registered in England and Wales. Registered office: 73 Stoneleigh Broadway, Epsom, Surrey, KT17 2HP. In these terms, “we”, “us” and “our” mean the company that operates the restaurant you book or visit.

GIFT VOUCHERS

Our gift vouchers are sold and managed by our partner, Vouchable. Please check the recipient’s email or postal address carefully when you place your order.

Vouchers are valid for 12 months from the date of issue and can be used at Buenos Aires Nights in Maidstone, Canterbury and Ashford. They must be used on or before the expiry date and cannot be exchanged for cash.

If your bill is more than the voucher value, you can pay the difference by another method of payment. If your bill is less, we will issue a new voucher for the remaining balance, with the same expiry date.

Vouchers cannot be replaced if lost or stolen, so please keep them safe. These terms apply to both physical and digital vouchers.

OFFERS

Our offers are valid on the days and menus stated at the time of the offer. Set menus do not include drinks. Offers do not apply on festive days, such as Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day, and cannot be combined with any other discount, voucher or promotion. One offer per customer per day.

We may change or withdraw an offer at any time. This will not affect bookings or vouchers that have already been confirmed.

BA CLUB MEMBER OFFERS

From time to time, we send offers to BA Club newsletter subscribers. These can be used when dining at our restaurants from our à la carte menu. To redeem an offer, show your newsletter to a member of staff.

There is no cash alternative, and one offer can be used per table per day. We may withdraw or change an offer at any time if required for legal, security or regulatory reasons, or for circumstances outside our control.

BOOKINGS

We will hold your table for 15 minutes after your booking time. After that, we may give it to another guest. Table times are usually 1.5 hours for tables of two and 2 hours for tables of four or more.

We reserve the right of admission. We will not serve alcohol to anyone who appears intoxicated, and we will not tolerate aggressive or abusive behaviour towards our staff or other guests.

If you book through OpenTable, The Fork or another booking platform, these terms also apply to your booking.

LARGE BOOKINGS AND DEPOSITS

For tables of six or more guests, we ask for a deposit of £20 per person. Your deposit will be deducted from your final bill on the day. You can pay it in the booking section of our website. For festive bookings, please use the deposit link on our Christmas page.

Please pay your deposit within 7 days of making your booking. If we do not receive it, we may release your table.

We never take deposits by phone or from a member of staff, in cash or by card. Online payments are processed securely by a third-party payment provider.

CANCELLATIONS AND NO-SHOWS

Please tell us at least 24 hours before your booking if you need to cancel or reduce your numbers.

If you cancel at least 24 hours before your booking, we will refund your deposit in full.

If you cancel, or reduce your numbers, with less than 24 hours’ notice, or you do not arrive, we will keep the deposit for the guests who did not attend.

Please see our Cancellation and No-Show Policy for full details.

CHILDREN, HIGH CHAIRS AND BUGGIES

Please include babies and toddlers in the final number of guests on your booking, so that we can set up high chairs and make space for buggies. If we are not told in advance, we may not be able to accommodate them.

DRESS CODE

Smart casual in the evening.

ALLERGIES AND INTOLERANCES

Please tell your server about any food allergies or intolerances before you order. Our dishes are prepared in kitchens that handle allergens, so we cannot guarantee that any dish is completely free of them.

SERVICE CHARGE AND TIPS

An optional service charge of 12.5% is added to your bill. If you would prefer not to pay it, please ask a member of staff and we will remove it. The full amount of all service charge and tips is passed on to our staff.

COMPLAINTS

If something is not right, please tell a member of the team during your visit. You can also email us at [email protected] and we will reply within 3 working days.

WEBSITE TERMS & CONDITIONS

This page (together with the documents referred to on it) sets out the terms on which you may use our website, www.ba-nights.co.uk (our site). Please read these terms carefully before you start to use the site. By using our site, you accept these terms and agree to follow them. If you do not agree, please do not use our site.

BA-NIGHTS.CO.UK is maintained for your personal use. You agree to use this site only for lawful purposes, and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else. We aim to update our site regularly and may change the content at any time.

LINKING TO AND FROM BA-NIGHTS.CO.UK

We welcome other websites linking to our pages, and you do not need to ask permission to link to BA-NIGHTS.CO.UK. However, you must not suggest that your website is associated with, or endorsed by, Buenos Aires Nights.

Our site may contain links to other sites and resources provided by third parties. These links are for your information only. We have no control over the content of those sites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

DISCLAIMER

We make every effort to keep ba-nights.co.uk up to date, but we do not guarantee that the information on the site is accurate or complete.

We are not liable for any loss or damage you may suffer in connection with our site, its use, the inability to use it, or the results of using it, or any websites linked to it, whether caused by negligence, breach of contract or otherwise. This includes loss of income or revenue, business, profits or contracts, anticipated savings, data, goodwill, or wasted management or office time.

This does not affect our liability for death or personal injury caused by our negligence, our liability for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law. Nothing in these terms affects your legal rights as a consumer.

We use your personal information in line with our Privacy Policy.

VIRUS PROTECTION

We make every effort to check and test material at all stages of production. However, you should take your own precautions to make sure that the way you access this website does not expose you to the risk of viruses, malicious computer code or other forms of interference that may damage your computer system. We cannot accept responsibility for any loss, disruption or damage to your data or computer system that may occur when you use material from this website.

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site with a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will cooperate with them by disclosing your identity.

GOVERNING LAW

These terms and conditions are governed by the laws of England and Wales. Any dispute arising under them will be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer living in Scotland or Northern Ireland, you may also bring a claim in the courts of your home country.

GENERAL

We are not liable for any failure to comply with these terms where the failure is due to circumstances beyond our reasonable control. If we waive any of our rights on one occasion, this does not mean we will waive them on any other occasion. If any part of these terms is found to be invalid, unenforceable or illegal, the rest will continue in full force. We will not sell your details to third parties.